Terms of Sale
Tabarnak Audio · Last updated: October 7, 2026
1. Who is selling?
The audio plugins offered on tabarnakaudio.com are sold by Etienne Tremblay EI, a sole proprietorship (entrepreneur individuel) registered in France and operating the Tabarnak Audio brand.
- Address: 134 Traverse de la Penne, Villa 47, 13011 Marseille, France
- SIRET: 104 888 003 00019
- Email: info@tabarnakaudio.com
These Terms of Sale apply to every purchase of a Tabarnak Audio plugin and are accepted when you place your order. The terms that apply are those in force on the date of your purchase. A French version is also available; if the two versions differ, the French version prevails.
2. Products
Tabarnak Audio sells downloadable audio plugins, including The Poutinizer. Formats: VST3 (macOS, Windows, Linux), Audio Unit (macOS) and AAX (macOS, Windows). System requirements: macOS 10.13 or newer (Intel and Apple Silicon), Windows 10 or 11 (64-bit), or 64-bit Linux (glibc 2.35 or later); full details are on the product page. A free 14-day trial is available: we encourage you to try it in your own sessions before buying.
3. Prices, payment and taxes
Prices are shown in US dollars (USD) on the product page. Sales are processed through the Payhip platform, and you can pay by card (Stripe) or PayPal. Any taxes due in your country (VAT in the European Union and the United Kingdom, sales tax in the United States and Canada) are calculated, collected and paid by Payhip; the amount is shown before you pay.
4. Delivery and license
After payment, you receive an email with your license key and download link. Activation happens inside the plugin, with no account, no iLok and no internet connection.
Your license lets you use the plugin in all your projects, personal or commercial, on all your own computers, with no limit on how many (your studio machine and your laptop, for example). The license is personal: you may not share, resell, rent or publish your license key or the installation files. The sound you create with the plugin is entirely yours.
You may not decompile, disassemble or modify the plugin, or bypass its copy protection, except where the law expressly allows it.
5. Updates
All updates to the plugin you bought are free. They are available from your download link or announced by email.
6. Refunds and right of withdrawal
If the plugin isn’t right for you, email us within 14 days of your purchase for a full refund, no questions asked, to the payment method you used. Once you are refunded, your license ends: you agree to stop using the plugin and uninstall it from your computers.
The plugin is digital content delivered immediately. By requesting the immediate download, you agree that delivery starts before the end of the legal withdrawal period and you waive that right (article L221-28, 13° of the French Consumer Code). The 14-day refund described above still applies.
7. Legal guarantees
Our plugins are covered by the legal guarantee of conformity for digital content and services (articles L224-25-1 and following of the French Consumer Code). If the plugin does not work as described on a compatible setup, email us: we will fix it or refund you.
8. Liability
Please back up your projects. We cannot be held responsible for data loss or crashes caused by an incompatible setup, other software, or improper use. Nothing in these terms limits the rights the law gives you as a consumer.
9. Personal data
The data needed to process your order (name, email, country, payment details) is handled by Payhip and the payment provider to complete the sale, deliver the plugin and meet tax obligations. It is never sold. You can exercise your rights (access, correction, deletion, objection) by emailing us. You may also file a complaint with the French data protection authority, the CNIL (cnil.fr).
10. Complaints and consumer mediation
For any question or complaint, please email info@tabarnakaudio.com first: we always look for a friendly solution.
In accordance with the French Consumer Code provisions on the consumer dispute mediation process, if you have contacted us and have not received a satisfactory answer, you may use a consumer mediation procedure free of charge with:
CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice)
49 rue de Ponthieu, 75008 Paris, France
Phone: +33 1 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net
11. Governing law
These terms are governed by French law. If you live outside France, you keep the protection of the mandatory consumer rules of your country of residence. If a dispute cannot be resolved amicably or through mediation, the competent court is determined by the applicable legal rules; as a consumer, you may in particular bring a claim before the courts where you live.